Entire range of Service cloud functionality including Case Management, Knowledge Management, Digital Engagement (Including Live Chat, WhatsApp and SMS integration, Messaging), Custom functionality of Return Management (RMAs), integration with ERPs for returns management, Field Service Logistics (FSL), Mobile Apps on iOS and Android platforms that integrate with the entire range of Service cloud features.
Customer Community, Customer Community Plus, Partner Community, Employee Community and all related integrations with Salesforce and non-Salesforce systems, Mobile Apps on iOS and Android platforms that integrate with the entire range of Salesforce features.
To enhance the value of our Salesforce and related integration and AWS Cloud services, we have consultants with extensive experience in industries and process domains. These industries include Retail, FMCG, Oil and Gas, Manufacturing, Financial Services and Logistics. Process domains include Sales process consulting, IT Strategy roadmap consulting, field service and channel management consulting.